In the midst of a society that often maintains stigma by dismissing teens' experiences and feelings, dump harnesses the anonymity and universality of the bathroom stall experience to encourage teen-to-teen support.
Throughout 10 weeks, we underwent the following process:
1. Secondary Research
Reading and analyzing academic research to develop understanding of our topic's initial research questions.
2. Primary Research
Recruiting participants and conducting user research in the form of card sorts and interviews.
Conducting synthesis on data gathered from these interviews, generating insights, and developing initial concepts based on these insights.
Designing UX flow and finalizing concept of solution.
30-minute in-class presentation, research report, and 3-5 minute video.
In preparation for our interviews with teens fresh from high school aged 18-19, we prepared a screener survey as well as a consent form for the interview recordings. We then conducted interviews with ten participants. Each interview was around 30 minutes long and began with a card sort where the participants would rank various subjects ranging from US History to Sexual Health on a scale of 1 to 5. We recorded these interviews through two cameras as well as a microphone placed on the table, with non-interviewing group members taking notes as well.
From data gathered through our interviews, we came up with eight insights. Among them:
In the end, we created a school district-based social app that would display a forum for students' questions and concerns as augmented reality projections onto a bathroom stall.
One of my contributions was designing the UX flow and UI of dump, as well as illustrating a scenario of its use through a storyboard, as shown below.
By introducing dump into the public/private realm of the school bathroom, we hope to enable open discussion among teenagers across their experiences during an often difficult developmental time.